Legal

Privacy Policy

Last updated: May 2026 · SnP Digital Pty Ltd · ABN: 61 761 387 625

1. Who We Are

SnP Digital Pty Ltd (ABN: 61 761 387 625) operates ListingAI. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect information you provide when creating an account (name, email address, phone number, agency name, website), property details you enter to generate copy, and usage data including listings generated and subscription status. We also collect technical data such as IP addresses for security purposes.

3. How We Use Your Information

We use your information to provide and improve the ListingAI service, process payments through Stripe, send transactional emails including account confirmations, prevent fraud and abuse, and comply with legal obligations.

4. Third Party Services

We use Supabase for secure data storage, Stripe for payment processing, and Anthropic for AI content generation. Property details you enter are sent to Anthropic's API to generate copy. We do not sell your personal information to any third party.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication, and row-level database security. Your payment information is handled entirely by Stripe and never stored on our servers.

6. Data Retention

We retain your account data for as long as your account is active. If you cancel your account, we will delete your personal data within 30 days upon request. Some data may be retained longer where required by law.

7. Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at snpdigitalptyltd@gmail.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Contact

For privacy-related enquiries, contact our Privacy Officer at snpdigitalptyltd@gmail.com or write to SnP Digital Pty Ltd, Australia.